Symantec PGP Universal Server 3.2 and PGP Desktop 10.2: Administration


Czas trwania – 5 dni

Informacje o szkoleniu

The PGP Universal Server 3.2 and PGP Desktop 10.2: Administration course for PGP Universal Server 3.2 and PGP Desktop 10.2 is designed to provide you with the fundamental knowledge and hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product. The hands-on labs include exercises for installation and configuration of the PGP Universal Server and PGP Desktop products, including policy-based messaging security, manual and directory-style user and group management, and PGP Desktop policy and usage, including for the PGP Whole Disk Encryption product.  The course also covers troubleshooting of PGP Desktop, including installation and enrollment problems, PGP Whole Disk Encryption, and common files and services that may need to be manipulated or repaired. Additionally, you are introduced to the following PGP encryption products: Key Management Services, PGP Support Package for BlackBerry, PGP Mobile, PGP iOS Viewer and Endpoint Device Control


Co warto wiedzieć przed szkoleniem?

An understanding of information security concepts and terminology helps you succeed in this course. Also, this course requires familiarity with networking and computing concepts. Symantec recommends that students taking this course have at least one year of information technology experience.


Dla jakiej grupy odbiorców jest dedykowane szkolenie?

An understanding of information security concepts and terminology helps you succeed in this course. Also, this course requires familiarity with networking and computing concepts. Symantec recommends that students taking this course have at least one year of information technology experience.



Cryptography Essentials
Cryptography defined.
Caesar cipher.
Symmetric-key cryptography.
Public-key cryptography.
PGP public-key cryptography.
Digital signatures.
Trust models.
Keys and key signatures.

PGP Product Introduction
PGP security products.
PGP Universal Server.
PGP Desktop.
PGP Command Line.
PGP Support Package for BlackBerry.
PGP Mobile.
PGP iOS Viewer.

Installing PGP Universal Server
PGP Universal Server Installation steps.
System Requirements.
Installing PGP Universal Server.
Configuring the PGP Universal Server.
Installing updates and upgrading to 3.2.
Demo: Installing Universal Server.
Lab: Post-installation tasks.

Consumers and Groups
Introducing consumers, users and devices.
Introducing groups and policy.
Lab: Creating groups and users.

Administrative Keys
The Organization Key.
Additional Decryption Key (ADK).
SSL/TLS and X.509 certificates.
Ignition key.
Demo: Example of ADK creation.
Lab: Manage administrative keys.

Server Messaging
Learn Mode.
Mail proxies.
Server placement.
Mail flow.

Monitoring and Reporting
Server monitoring and logging.
Protecting your PGP Universal Server.
Demo: Show logging examples.
Lab: Create a backup and review logs and daily status email.

Mail Policy
Definition of policy chains and rules.
Rule conditions, actions, and key searches.
Default policy chains.
Adding custom chains to mail flow.
Custom chains and rules.
Demo: Example of creating a mail rule with multiple conditions.
Lab: Understand mail flow and work with mail policies.

Key Not Found
External users.
Key Not Found and direct actions.

Web Messenger
Introducing Web Messenger.
Configuring Web Messenger.
PDF Messenger.
Out of Mail Stream.
X.509 Delivery.
External delivery options.
Demo: Example of Web Messenger usage.
Lab: Configure and work with Web Messenger.

Preparing Universal Server for PGP Desktop Clients
What is directory synchronization?
How to use directory synchronization

Managed key configuration.
Key usage and tokens.

Configuring Client Enrollment
Definition of enrollment.
Methods of client enrollment.
Demo: Example of email enrollment.
Lab: Configuring client enrollment.

Installing PGP Desktop
System requirements.
PGP Desktop installer.
Licensing PGP Desktop.
Modifying the PGP Desktop.
Lab: Download and install PGP Desktop.

Creating General Policy Settings
General PGP Desktop options in consumer policy.
Updating policy settings.

PGP Desktop Messaging
How PGP Desktop affects messaging infrastructure.
MAPI buttons.

Configuring PGP Whole Disk Encryption
What is Whole Disk Encryption?
Configuring Whole Disk Encryption.
PGP Whole Disk Encryption for Mac OS X
PGP Whole Disk Encryption for Linux.
Demo: Linux installation of PGP Desktop and encrypting a disk with WDE.
Lab: Configure Whole Disk Encryption.

PGP Whole Disk Encryption Management and Recovery
Logon failure and reporting.
The WDE-ADMIN group.
The pgpwde command-line tool.
Recovery options.
Remote Disable and Destroy.
Configuring Remote Disable and Destroy.
Demo: Example of using Administrator passphrase to access all machines in the policy.
Demo: WDE Local Self Recovery.
Lab: Recover hard drive manually.

Configuring PGP NetShare
Encrypted folder creation.
How to configure PGP Netshare.
PGP NetShare Group Key.
Active Directory Group integration.
Miscellaneous information about PGP NetShare.
Demo: Show Netshare blacklist and whitelist usage.
Demo: Example of AD synchronizing group membership for Netshare access.
Lab: Configure PGP Netshare.

Other PGP Desktop Features
PGP Zip file and folder protection.
PGP Shredder.
Shred Free Space.
PGP Virtual Disk.
PGP Portable.
Lab: Create and use a virtual disk; use PGP Zip and PGP Shredder.

How PGP Universal Server Clustering works.
Using the DMZ Clustering Zone.
Cluster failover.
Web Messenger inbox replication.
Demo: Cluster creation.
Lab: Configure a cluster.


PGP Support Tools
Introduction to the PGP Support Knowledge Base and documentation library.
PGP Universal Server Services and general overview.

PGP Universal Server Command Line Administration
Accessing the command line.
Debug logging.
VMWare Tools.
Lab: Configure a super user account to allow for SSH access.

PGP Universal Server Troubleshooting
Common commands and services.
Common services, problems and solutions.

PGP Universal Server Database Access and Reporting
Database access.
Database reporting.

PGP Universal Server Common Problems
Installation failure troubleshooting.
Licensing issues.
General issues.
Lab: Simulate errors on PGP Universal Server.

PGP Universal Server Common Clustering Issues
Synchronization and replication.
Debugging the cluster.

PGP Universal Server Common Messaging Issues
Failure to encrypt mail messages.
Mail queuing.
Open relay.
Mail routes.
Certificate issues.

PGP Web Messenger Issues
Login problems.
Web Messenger errors.

PGP Desktop Services, Files and Folders
Managing services.
PGP Desktop common problems.

PGP Desktop Installation and Enrollment Issues
The enrollment proces.
PGP Desktop installation problems.
Credentials problems.
Missing keyrings.
Lab: Simulate errors on PGP Desktop.

PGP Whole Disk Encryption Troubleshooting
The boot drive encryption proces.
PGP WDE recovery.
PGP WDE startup problems.
Authentication problems.
Single Sign-On problems.